Store PolicIES

SHIPPING POLICY

WE SHIP ANYWHERE IN THE CONTINENTAL US

PLEASE ALLOW 1-3 BUSINESS DAYS TO PROCESS ALL ORDERS

STANDARD SHIPPING: 5-7 BUSINESS DAYS

EXPRESS SHIPPING: 1-3 BUSINESS DAYS

PLEASE NOTE THAT EXTENDED PROCESSING TIMES ARE NECESSARY FOR ALL SLIM & SCULPT DEVICE ORDERS!!

IN SHOP PICKUP

RETURNS & EXCHANGES

DUE TO THE NATURE OF ALL PRODUCTS WE OFFER, WE DO NOT ACCEPT RETURNS ON ANY PRODUCTS OR MERCHANDISE.  WE WILL ALLOW EXCHANGES ON CERTAIN ITEMS, AT OUR DISCRETION - IN WHICH YOUR ITEM WILL EITHER BE REPLACED OR STORE CREDIT ISSUED.  PLEASE CONTACT US VIA ONLINE FORM OR VIA EMAIL AT CONTACT@HOURGLASSBODYSHOPPE.CON WITH YOUR NAME, ORDER NUMBER, AND ISSUE DESCRIPTION TO INITATE AN EXCHANGE.  WELLNESS SUPPLEMENTS CANNOT BE EXCHANGED UNDER ANY CIRCUMSTANCES.

WE DO ALLOW ALL ITEMS AND MERCHANDISE TO BE PICKED UP LOCALLY INSTEAD OF SHIPPED TO YOU.  PLEASE SELECT IN SHOP PICKUP WHILE PLACING YOUR ORDER, AND SEE ORDER CONFIRMATION FOR DETAILS ON HOW TO PICKUP YOUR ORDER IN OUR DOWNTOWN DALLAS SHOP LOCATION.